Before you proceed to do that, you should note that deleting Authenticator from your device will also delete the app’s data. That was the only way some Google Authenticator users got the app to work on their iPhones. Uninstalling and reinstalling Google Authenticator is another effective solution to get the app working on your iPhone again. If you’re running the latest version of the Authenticator on your iPhone, then proceed to the next method below. Head over to the App Store and tap the Update button if there’s a new update for the Authenticator available. If Google Authenticator still doesn’t work on your iPhone, then you should check whether there are any pending updates for the app. Now, launch the Google Authenticator app and inspect if that worked. Your device should be refreshed when it boots and new time zones should be installed. Hold the power button for about 5 seconds to restart your device. Alternatively, navigate to Settings > General > Shut Down > Slide to power off. Tap and hold the power button and either of the volume button to power off your iPhone. In addition to eliminating some software-related glitches, restarting your iPhone will also help to update and install new time zone definitions. Restarting your phone could also help fix whatever issue that caused Authenticator to stop working. Now check if the Google Authenticator works on your iPhone. If the option was enabled already, you can toggle it off and back on. Step 1: Launch the iPhone Settings menu and select General. Here is how to configure automatic time update/sync on iPhone. That way, the Authenticator app’s time will also be synced. However, you can ensure that your iPhone’s ‘Date & Time’ settings are configured to update/sync automatically. Sadly, you cannot fix time & date sync errors directly in your iPhone’s Google Authenticator app. However, things are wired differntly for iOS. On the app’s Android version, there’s a ‘Time correction for codes’ section where you can easily fix the app’s time sync error by tapping the Sync now button. Other times, you might get ‘Invalid code’ error messages whenever you use the codes generated by the app. When that happens, Authenticator won’t work. The app’s time and date configuration might also go out of sync if you travel to a different time zone. If your device’s time and date are incorrect or not properly synced, you might encounter issues using the Google Authenticator app. Whenever Google Authenticator stops working on your iPhone, you should check the time and date configuration on it. With that in mind, let’s dive straight into the solutions. And in the rare cases where the app won’t work despite having the correct date & time set on your device, the issue could be due to some other software-related problems. In this post, we’ve listed five (5) different troubleshooting fixes whenever Google Authenticator doesn’t work on your iPhone.Usually, Authenticator will fail to work if there’s a discrepancy between the app’s time and your iPhone’s date/time configuration. What if Google Authenticator refuses to work on your phone suddenly? That means you won’t be able to access the apps/services that you 2FA-secured with the app. Recently, Google rolled out a major update that adds more features to further enhance your online accounts’ security. Google’s Authenticator is one of the best and most widely-used Two-Factor Authentication (2FA) apps for Android and iOS.
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